If you are renting property on Waiheke, you will probably have questions.

Whether you’re a landlord or the tenant, we’ve put together a list of frequently asked questions below.

If you can’t find the answer to your question – please do get in touch with us.


How much does it cost to have my property managed by Waiheke Property Co?

We offer several different management options to suit your needs, please phone or email us to discuss.

Can you explain a fixed term tenancy to me?

A fixed-term tenancy agreement lasts for a set amount of time – e.g, one year. You must include the length on the tenancy agreement. You can’t give notice to end a fixed-term tenancy early. You should make sure a fixed-term is right for you before you sign the agreement.

How often is the rent paid over to us?

On the first working day of each month a detailed statement is e-mailed to you and the net rent is deposited into your account. Monthly payments minimise an owner’s bank fees and accounting costs. Mortgage payments can usually be set up to be paid monthly to coincide with your rental income.

Do you have someone to help with the healthy homes compliance?

We have a qualified inspector that will check the five key compliance requirements for Healthy Homes Standards (insulation, ventilation, heating, draught stopping, and moisture control) and provide you with a full audit report. If the property does not comply, we will advise you on the most cost-effective solution to bring it up to code.

Are you able to help with the market value of my property?

We can arrange a “rental appraisal” by an experienced property manager that provides the landlord with a detailed report into the earning potential of their investment property as determined by current market trends and the typical rent levels for other similar nearby properties.

Are you able to help with refinancing?

We have access to a team of highly skilled advisers who will fully review your existing lending and help you make a plan for the future, to make sure you are keeping as much of your money in your own pocket as possible.

How often can we increase the rent?

Once every 12 months.


How can I get notified of properties available for rent?

You could sign up to our website newsletter – you can “subscribe” in the footer of this website.

How often do you list new properties to rent?

New properties are being added all the time and vary on season and demand. If you sign up to our website newsletter you can get the latest listings in your inbox.  You can “subscribe” in the footer of this website.

When am I able to view the property for rent?

We have team members available outside of the usual working hours to show you through any property you may be interested in. We will do our best to accommodate your schedule. Please be in touch with us so we can arrange something that suits both parties.

What’s the process to rent a property?

Once you have decided on the property to rent, you’ll need to fill in some application forms, sign a tenancy agreement and then provide payment in advance.

What are my costs to rent a property?

3 weeks Bond plus 2 weeks Rent In Advance.

What do I do if something needs to be fixed?

You will need to contact the office or our property manager on (09)3729943 or via email on our Contact Us page.

How often can the landlord increase the rent?

Once every 12 months.